Shipping policy

Shipping Policy

Where We Ship
We deliver to addresses within the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or international addresses.

Lead Times
Lead times vary by product and are listed on each product page. Many of our pieces are made to order by the manufacturer, so lead times reflect production as well as transit. Lead times and delivery dates are estimates provided as a courtesy and cannot be guaranteed.

Shipping Costs
Shipping costs are calculated at checkout based on the items in your order and your delivery address. Unless otherwise noted, freight and handling are not included in the product price.

Delivery
Unless special delivery instructions are noted on your order, Urbanspace Interiors will select the delivery company. We will contact you when your order is ready to schedule delivery.

Inspecting Your Delivery
All merchandise is carefully packaged, but please inspect your order immediately upon arrival. If you see any damage or shortage, note it on the delivery receipt before signing, and do not accept the shipment until the driver has acknowledged the issue. Claims for damage or shortage are processed through the delivery company.

Pickup and Storage
If you have arranged to pick up your order, please collect it within 5 working days of being notified that it is ready. Storage fees may apply after that unless other arrangements have been made.

Questions
For questions about shipping or the status of your order, call us at (512) 476-0014 or email shop@urbanspaceinteriors.com.